Personal On-Hold Music

April 5, 2008 at 6:58 am (Uncategorized)

I am sure you guys have noticed this before but it continues to amuse me. “Personal on-hold music”. If you have any reason to be on the phone a good deal, you will have experienced this. I am a buyer and have to call suppliers and clients all day long. Anytime someone on the phone has to reference their computer, look something up in a file or take a second out from the conversation, they hum or doot-de-doot a kind of personal on-hold song. I do it too. It fills the silence. It lets the listener know that you are active, maybe waiting for results, but not in the conversation. What the hell is this phenomenon? Almost all people do this.

Once you notice it, it is quite entertaining to listen to what rendition of the “personal on-hold music” a person will make. Humans just can not stand to have an awkward silence. We do not hum a bar of a familiar tune. No, instead, our brain activates the creation of an, on-the-fly, little diddy that is totally unique to that individual. It is pretty hilarious once you start taking notice. What music do you make?

 

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